The largest international meeting for the global bleeding disorders community will be held in Kuala Lumpur in June 2020 at the Kuala Lumpur Convention Centre (KLCC). After 4 years of planning by World Federation of Hemophilia (WFH) and the Hemophilia Society of Malaysia (HSM) we are now recruiting volunteers to help with the Congress. Whether you are someone who simply enjoys the excitement of volunteering for big events, or you have a specific interest in bleeding disorders, your contribution as a volunteer will be crucial to the success of our Congress. We are seeking 220 volunteers over a 10 days period. This is a great chance to experience the excitement of an international event as well as make a valuable personal contribution to the bleeding disorders community.

Volunteer Roles

There are many different volunteer roles available over the 10 days, including:

  • Delegate bag stuffing • Assist with airport arrivals at the KLIA & KLIA2
  • Delivering delegate bags to hotels
  • Replenishing delegate bags at the registration desk
  • Clerical support and information at the Treatment Room 
  • Assisting in the poster area
  • Delegate badge verification for Sessions and Special Events
  • Giving general directions to participants and helping those with mobility restrictions
  • Assist and usher participants for the Opening Ceremony and Welcome Reception 
  • Assist delegates with shuttle buses back to their hotel and the airport
  • Handing out daily Congress newspaper

Volunteers will be provided with –

  • Meals and refreshments during shifts at the volunteer’s lounge
  • Local public transportation passes;
  • Volunteers T-shirts and volunteer manual
  • Complimentary access to Congress sessions and social events when not on duty;
  • Please note that NO reimbursement will be made for travel, accommodation or meals and refreshments purchased offsite

Volunteers helping before June 13, 2020:

  • Airport meet & greet volunteers will receive refunds for their meals at the end of the day; 
  • Volunteers helping with bag stuffing will receive their lunches and breaks in the area designed for bag stuffing at the Kuala Lumpur Convention Center.

Volunteer training
A volunteer training session will be conducted at the venue on June 11, 2020 from 12:00 pm to 4:00 pm along with refresher training at appropriate team changes. Full information will be distributed closer to the day. All volunteers will be required to attend a session.

Expression of Interest
If you would like to support us as a volunteer at Congress please complete the expression of interest form by Friday 17 January 2020.

All expressions of interest will be considered and a Volunteer Co-coordinator may call you for further information or request to meet with you before a decision is made. All volunteers will need to be confirmed and notified by Friday 28 February 2020.


Availability (choose all days you are available, times will vary based on shifts)